Q1: Are you a factory or trading company? A1: We are a factory specialized in Vacuum emulsifying mixer, filling machine, RO water treatment, capping machine and labeling machine…etc for cosmetic, pharmaceutical, chemical equipments over 20 years.
Q2: Where is your factory location? How can I visit there? A2: Our factory is located in Guangzhou, China, welcome to visit us at any time. You can take the plane to Guangzhou and then we will pick you up there.
Q3: How does your factory do regarding quality control? A3: Quality is priority. We always attach great importance to quality controlling from the beginning to the end. We support to inspect machine before shipment.
Q4: What's the guarantee and the after service if we purchase from you? A4: All the equipment ordered from us will provide one year guarantee from the delivery date.we could send our engineer to install or fix the machine locally.
Q5: Are your machines difficult to operate? How do you teach us to use the machine? A5:Our machines are easy to operate, before delivery we will shoot instruction video to introduce machines' functions and to teach you how to use them.
Q6 :Can you make the machine according to customers' request? A6:Yes of course, OEM is acceptable. Most of our machines are customized design based on customer's requirements or situation.
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